Terms of Service

Welcome to Massage by Kiran. These Terms of Service (“Terms”) govern your use of the services provided by Massage by Kiran (“we,” “us,” or “our”). By booking an appointment or using our services, you agree to these Terms. Please read them carefully.

1. Services Overview

We provide therapeutic and relaxation massage services aimed at promoting well-being, pain relief, and stress reduction. All treatments are performed by qualified professionals, with a focus on safety, comfort, and personalized care.

2. Appointments and Cancellations

• Booking: Appointments can be made via phone.
• Cancellations: Please provide at least 24 hours’ notice for cancellations. Late cancellations or no-shows may incur a fee to cover the reserved slot.
• Late Arrivals: Arriving late may result in a shortened session to accommodate the next client.

3. Health and Safety

• Medical Conditions: Clients should disclose any medical conditions, allergies, or injuries before their appointment to ensure safe and effective treatment.
• Consultation: A pre-treatment consultation may be necessary to assess suitability for specific therapies.
• Hygiene: We follow strict hygiene standards to ensure the safety and comfort of all clients.

4. Payment Terms

• Payment: Payment is due at the completion of services. We accept cash and select digital payment methods.
• Pricing: Prices may change, but you will be informed of the cost during booking.

5. Refunds and Complaints

• Refunds: Refunds are generally not provided for completed services unless required under applicable consumer protection laws.
• Complaints: If you are dissatisfied with your experience, please notify us within 48 hours so we can address your concerns promptly.

6. Client Conduct

We aim to maintain a respectful and welcoming environment. Disruptive or inappropriate behavior may result in refusal of service without a refund.

7. Privacy Policy

Your privacy is important. Please see our Privacy Policy for details on how we collect, use, and protect your personal data.

8. Limitation of Liability

While we strive to provide high-quality services, specific results cannot be guaranteed. To the extent permitted by law, we are not liable for indirect or consequential losses arising from your use of our services.

9. Changes to These Terms

We may update these Terms from time to time. The latest version will be available on our website. Continued use of our services indicates acceptance of the updated Terms.

10. Contact Us

If you have any questions about these Terms or our services, please contact us:

Massage by Kiran
Phone: 07753 323679
Location: Bradford BD3, West Yorkshire